Shipping policy

All orders are processed within 2 business days (or less) of being placed.

From time to time, out of stock items may incur longer delay in shipping.

You can expect your order to arrive via regular mail within 5-10 business days, this may be increased for some remote locations.

Once your order is in transit, The RCM Shop cannot be held responsible for any shipment delays or missing packages.

RCM Shop offers free ground shipping on orders of $99 or more. For orders under $99, we offer a flat shipping rate of $10 for all Canadian shipments. There is only one shipping option, there is no option for expedited shipping.

Please note gift cards do not contribute towards the free shipping threshold.

Orders are shipped via Canada Post and you will receive a tracking number via email once your order has shipped.

Digital publications and products (courses, online tools, subscriptions) will be sent electronically via link to buyers via email, and are ineligible for refunds.